What is this pattern for
Roles-as-responsibility maps create clarity around who does what in a team or organization. Instead of relying on vague job titles or assumptions, this pattern maps out specific responsibilities, decision rights, and interdependencies. It helps reduce duplication, prevent confusion, and empower people to take ownership with confidence.
This pattern fits best in
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How to use this pattern
Below, you’ll find a step-by-step approach to using this pattern:
Step 1: List the key responsibilities
Start by identifying what needs to get done, the core activities, ongoing tasks, and areas of accountability.
Step 2: Identify existing and needed roles
Group responsibilities into logical clusters. These don’t have to match job titles. Think in terms of what is needed, not who does it now.
Step 3: Map ownership
Assign each responsibility to a clear owner. Use a simple format such as:
- Owner: accountable for delivery
- Support: contributes or assists
- Informed: kept in the loop
Step 4: Visualize the map
Create a shared visual overview (e.g. table, matrix, or mind map) that everyone can see and update. Use names or roles depending on the context.
Step 5: Review overlaps and gaps
Look for responsibilities that are shared without alignment or missing entirely. Clarify expectations and adjust as needed.
Step 6: Involve the team
Don’t make the map top-down. Co-create it with the team, so everyone understands and agrees on the roles and responsibilities.
Step 7: Update regularly
Revisit the map when people join or leave, or when priorities shift. A living map supports adaptability without losing clarity.